Don't Lose Your Marbles

Update: If you're having problems with your shipments at Xend, scroll down at the bottom of the post for some contact info. ------------------------------------------ I've been using Xend for a long time and have always been satisfied with their service, even with the  few missed pickups and super delayed tracking on their website.  The convenience of having items picked up at home at a cheaper rate compared to commercial couriers with cut-off hours (hello LBC!) made using their service tolerable. My recent shipment and dealing with their unhelpful and useless customer service was the last straw.  I shipped an electronic item worth 10k within my same city and used a paper waybill.  The rider who picked it up said he does pickups for Xend and another courier and did not give me an official receipt (and even claims they don't give official receipts nowadays). Waited 24 hours for tracking to appear but the tracking number nev...