Don't Lose Your Marbles

Update: If you stumbled upon this old blogpost , y ou can contact Globe Gcash customer service at their hotline 2882 or via FB Messenger here . Other than that, I do not know of any updated email addresses for their customer support. My recommendation below still stands, use it for small purchases only.  The forex rate that Gcash Amex uses is even higher than local credit cards like Citibank. I just recently posted about how to register for the Globe Gcash Amex virtual card and I'd just like to share my experience regarding the first time I used this card which didn't turn out so well.   Since I have more than enough balance in my Gcash account, I ordered something online (less than $10) just to try this new service.    I received a text message that showed the corresponding amount in pesos was automatically deducted from my Gcash account.  A few hours later, I received an email from the merchant saying that m y order was put on hold, and the follo...

I've decided to split my previous post  into two   on how I refunded the payment for the travel voucher I bought from Metrodeal (Palawan offer from Ensemble) .  I've listed a few tips below to help other prospective buyers of accommodations & travel deals online. 1.  Know what you're buying and what you're paying for.   Read and double-check the terms & conditions for the voucher as listed by the group buying site and the merchant .  You might want to print a copy for your reference before paying and after payment once you've downloaded the voucher.  Some people had noticed that the package inclusions or inclusive dates for the voucher were changed without prior notice. 2.  Check the inclusive dates on the voucher .  Some vouchers can only be used on weekdays and  some establishments consider Fridays as weekends  (unbelievable, but sadly true).  National holidays and peak periods are usually not included but if it's...

Disclaimer Notice:  This blog post only serves as an objective recollection of the series of events regarding the travel deal transaction and also hope to serve as a fair warning to others who are planning on purchasing travel packages or accomodation packages offered online.  I have no intention whatsoever of discrediting any of the companies listed in this post.   If you're looking for the contact details I was able to use for refunding the deal, please see below: DTI Makati Office (see contact details at the bottom of this post) MetroDeal Support    support@metrodeal.com "Bryan"  (bryan@metrodeal.com) who posted in the PMT Forum thread Dragonpay Administrator (admin@dragonpay.ph)  Ensemble E-Travel     ensemble e-travel <ensemble.etravel@gmail.com>;  ppsdeal3@gmail.com Group buying has been a recent online trend wherein you could purchase discounted tickets, coupons, or vouchers that you can use for products ...